What is the problem with Yahoo?


From my blogspot:
I was not able to sign in my Yahoo Messenger almost two weeks now. I don’t know why. I’m using Celcom Broadband, wireless. There is no problem with Windows Live messenger. I checked my firewall and Kaspersky antivirus. No problem with the settings. Anyway I already wrote a feedback to Celcom and Yahoo Help Central, and now waiting for an explanation.
January 17, 2009 (1:49 PM)


I received a call from Celcom on 19 January 2009 confirming that Yahoo did have serious technical problems, which affected many YM users all over the world. Thanks Celcom for your info. I believe that because even using a different computer with a different network, I still couldn’t sign in my YM. I managed to sign in once on the 19th late in the afternoon but failed to sign in again after I signed out. Aargh… I hate this! 

Yahoo did respond to my inquiry. They replied this:


Hello,

Thank you for contacting Yahoo! Customer Care.

We’re sorry you have had difficulty accessing Yahoo!. The error you received is typically caused by unusual activity from either your computer or your Internet Service Provider (ISP) to Yahoo!. While this type of problem is usually transient, if you continue to experience this error, we recommend that you try the following suggestions:

1) If you have not scanned your computer for spyware and viruses, we strongly recommend that you do so now. Spyware programs can change your system settings, serve pop-ups, record your surfing habits, or display advertisements over web sites you visit. Other spyware programs and certain computer viruses will run separate programs on your computer for a variety of purposes, sometimes slowing your computer down in the process, and even preventing you from accessing certain Internet sites such as Yahoo!.

For detailed information on virus protection, please visit:

http://security.yahoo.com/malware.html

For detailed information on spyware, please visit:

http://security.yahoo.com/spyware.html

Yahoo! Toolbar versions 5.5 and above contain Anti-Spy, a spyware and adware remover. To install Yahoo! Toolbar and run Anti-Spy, please visit:

http://toolbar.yahoo.com/

Yahoo! Toolbar with Anti-Spy is absolutely free.

2) Please also make sure that your web browser is enabled to accept cookies from Yahoo!. Deleting your cookies can contribute to your receiving this error. Please refer to your browser’s help section for how to make sure your cookies are enabled.

3) If you have scanned your system for spyware and viruses, enabled all cookies, and continue to experience this problem, we recommend that you contact your ISP and let them know you are experiencing connectivity problems with Yahoo!. You may have difficulty accessing Yahoo! if we detect unusual network traffic coming from your ISP. Only your ISP will be able to address and resolve this abnormal activity.

4) You may want to try accessing Yahoo! through a different computer or through a different Internet connection.

We hope this is resolved for you soon so that you may continue to use Yahoo!.

Regards,

Yahoo! Customer Care

57133434

For assistance with all Yahoo! services please visit:

http://help.yahoo.com/


I’m not happy with Yahoo, seriously, perhaps for now. For the time being I use Windows Live Messenger. 

 

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